At ConfirmYatra (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website confirmyatra.co.in(the “Site”).

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• PNR numbers entered for status checks
• Train numbers and station names for search queries
• Contact information if you reach out to us via the contact page

Automatically Collected Information

When you visit our Site, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate geographic location
• Pages visited, time spent, and navigation patterns
• Referring website or search terms

2. How We Use Your Information

We use the collected information to:

• Provide train search, PNR status, live tracking, and alternate route services
• Improve and optimize our website and services
• Analyze usage trends and user behavior
• Display relevant advertisements through third-party ad networks
• Respond to your inquiries and support requests

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. Third-party advertising partners, including Google AdSense, may use cookies to serve ads based on your prior visits to our Site or other websites.

Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our Site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings.

4. Third-Party Advertising

We use Google AdSense and other third-party ad networks to display advertisements on our Site. These companies may use information (not including your name, address, email, or phone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you.

For more information about how Google uses data, visit How Google uses data when you use our partners’ sites.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Third-party service providers who help us operate the Site
• Advertising partners for ad serving and analytics
• Law enforcement if required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site contains links to third-party websites, including IRCTC (Indian Railway Catering and Tourism Corporation). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to have it removed.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of personalized advertising
• Withdraw consent for data processing

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@confirmyatra.co.in or visit our Contact page.